[1] Jehn K A. A multimethod examination of the benefits and detriments of intragroup conflict[J]. Administrative Science Quarterly, 1995, 40(2): 256-282.[2] de Wit F R, Greer L L, Jehn K A. The paradox of intragroup conflict: A meta-analysis[J]. Journal of Applied Psychology, 2012, 97(2): 360-390.[3] Farh J L, Lee C, Farh C I. Task conflict and team creativity: A question of how much and when[J]. Journal of Applied Psychology, 2010, 95(6): 1173-1180.[4] 陈璐, 杨百寅, 井润田,等. 家长式领导、冲突与高管团队战略决策效果的关系研究[J]. 南开管理评论, 2010, 13(5): 4-11.[5] De Dreu C K, Weingart L R. Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis[J]. Journal of Applied Psychology, 2003, 88(4): 741-749.[6] Huang J. Unbundling task conflict and relationship conflict: The moderating role of team goal orientation and conflict management[J]. International Journal of Conflict Management, 2010, 21(3): 334-355.[7] Simons T L, Peterson R S. Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust[J]. Journal of Applied Psychology, 2000, 85(1): 102-111.[8] 郎淳刚, 席酉民, 郭士伊. 团队内冲突对团队决策质量和满意度影响的实证研究[J]. 管理评论, 2007, 19(7): 10-15.[9] Bodtker A M, Jameson J K. Emotion in conflict formation and its transformation: Application to organizational conflict management[J]. International Journal of Conflict Management, 2001, 12(3): 259-275.[10] Shaw J D, Zhu J, Duffy M K, et al. A contingency model of conflict and team effectiveness[J]. Journal of Applied Psychology, 2011, 96(2): 391-400.[11] Bradley B H, Postlethwaite B E, Klotz A C, et al. Reaping the benefits of task conflict in teams: The critical role of team psychological safety climate[J]. Journal of Applied Psychology, 2012, 97(1): 151-158.[12] Bandura A. On the functional properties of perceived self-efficacy revisited[J]. Journal of Management, 2012, 38(1): 9-44.[13] Barsade S G, Gibson D E. Group affect: Its influence on individual and group outcomes[J]. Current Directions in Psychological Science, 2012, 21(2): 119-123.[14] Farh C I C C, Seo M-G, Tesluk P E. Emotional intelligence, teamwork effectiveness, and job performance: The moderating role of job context[J]. Journal of Applied Psychology, 2012, 97(4): 890-900.[15] 刘小禹, 刘军. 团队情绪氛围对团队创新绩效的影响机制[J]. 心理学报, 2012, 44(4): 546-557.[16] Wall J A, Callister R R. Conflict and its management[J]. Journal of Management, 1995, 21(3): 515-558.[17] Amason A C. Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams[J]. Academy of Management Journal, 1996, 39(1): 123-148.[18] Pelled L H, Eisenhardt K M, Xin K R. Exploring the black box: An analysis of work group diversity, conflict and performance[J]. Administrative Science Quarterly, 1999, 44(1): 1-28.[19] Tjosvold D, Law K S, Sun H. Effectiveness of chinese teams: The role of conflict types and conflict management approaches[J]. Management and Organization Review, 2006, 2(2): 231-252.[20] 陈晓红, 赵可, 陈建二. 员工冲突管理行为对工作满意度和创新绩效影响的实证研究[J]. 系统管理学报, 2009, 18(2): 211-215.[21] Ayoko O B, Konrad A M, Boyle M V. Online work: Managing conflict and emotions for performance in virtual teams[J]. European Management Journal, 2012, 30(2): 156-174.[22] Huang J. The relationship between conflict and team performance in taiwan: The moderating effect of goal orientation[J]. The International Journal of Human Resource Management, 2012, 23(10): 2126-2143.[23] Bandura A. Self-efficacy mechanism in human agency[J]. American Psychologist, 1982, 37(2): 122-147.[24] Gibson C B, Earley P C. Collective cognition in action: Accumulation, interaction, examination, and accommodation in the development and operation of group efficacy beliefs in the workplace[J]. Academy of Management Review, 2007, 32(2): 438-458.[25] Goncalo J A, Polman E, Maslach C. Can confidence come too soon? collective efficacy, conflict and group performance over time[J]. Organizational Behavior and Human Decision Processes, 2010, 113(1): 13-24.[26] Stajkovic A D, Lee D, Nyberg A J. Collective efficacy, group potency, and group performance: Meta-analyses of their relationships, and test of a mediation model[J]. Journal of Applied Psychology, 2009, 94(3): 814-828.[27] Salanova M, Llorens S, Cifre E, et al. Perceived collective efficacy, subjective well-being and task performance among electronic work groups an experimental study[J]. Small Group Research, 2003, 34(1): 43-73.[28] Jex S M, Bliese P D. Efficacy beliefs as a moderator of the impact of work-related stressors: A multilevel study[J]. Journal of Applied Psychology, 1999, 84(3): 349-361.[29] Ashkanasy N M, Härtel C E J, Daus C S. Diversity and emotion: The new frontiers in organizational behavior research[J]. Journal of Management, 2002, 28(3): 307-338.[30] Druskat V U, Wolff S B. Building the emotional intelligence of groups[J]. Harvard Business Review, 2001, 79(3): 80-91.[31] 刘咏梅, 卫旭华, 陈晓红. 群体情绪智力对群决策行为和结果的影响研究[J]. 管理科学学报, 2011, 14(10): 11-27.[32] Ghosh R, Shuck B, Petrosko J. Emotional intelligence and organizational learning in work teams[J]. Journal of Management Development, 2012, 31(6): 603-619.[33] Chang J W, Sy T, Choi J N. Team emotional intelligence and performance: Interactive dynamics between leaders and members[J]. Small Group Research, 2012, 43(1): 75-104.[34] Quoidbach J, Hansenne M. The impact of trait emotional intelligence on nursing team performance and cohesiveness[J]. Journal of Professional Nursing, 2009, 25(1): 23-29.[35] 刘咏梅, 卫旭华, 陈晓红. 情绪智力、冲突管理与感知凝聚力关系研究[J]. 科研管理, 2011, 32(2): 88-96.[36] Günsel A, Açikgöz A. The effects of team flexibility and emotional intelligence on software development performance[J]. Group Decision and Negotiation, 2013, 22(2): 359-377.[37] Troth A C, Jordan P J, Lawrence S A, et al. A multilevel model of emotional skills, communication performance, and task performance in teams[J]. Journal of Organizational Behavior, 2012, 33(5): 700-722.[38] Cheshin A, Rafaeli A, Bos N. Anger and happiness in virtual teams: Emotional influences of text and behavior on others’ affect in the absence of non-verbal cues[J]. Organizational Behavior and Human Decision Processes, 2011, 116(1): 2-16.[39] Armstrong A R, Galligan R F, Critchley C R. Emotional intelligence and psychological resilience to negative life events[J]. Personality and Individual Differences, 2011, 51(3): 331-336.[40] Jehn K A, Mannix E A. The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance[J]. Academy of Management Journal, 2001, 44(2): 238-251.[41] Guzzo R A, Yost P R, Campbell R J, et al. Potency in groups: Articulating a construct[J]. British Journal of Social Psychology, 1993, 32(1): 87-106.[42] 陈晓红, 赵可. 团队冲突、冲突管理与绩效关系的实证研究[J]. 南开管理评论, 2010, 13(5): 31-35.[43] Côté S. Group emotional intelligence and group performance[J]. Research on Managing Groups and Teams: Affect and Groups, 2007, 10: 309-336.[44] Mayer J D, Caruso D R, Salovey P. Emotional intelligence meets traditional standards for an intelligence[J]. Intelligence, 1999, 27(4): 267-298.[45] Lievens F, Klehe U-C, Libbrecht N. Applicant versus employee scores on self-report emotional intelligence measures[J]. Journal of Personnel Psychology, 2011, 10(2): 89-95.[46] Wong C S, Law K S, Wong P M. Development and validation of a forced choice emotional intelligence measure for chinese respondents in Hong Kong[J]. Asia Pacific Journal of Management, 2004, 21(4): 535-559.[47] Harrison D A, Klein K J. What's the difference? diversity constructs as separation, variety, or disparity in organizations[J]. Academy of Management Review, 2007, 32(4): 1199-1228.[48] Podsakoff P M, MacKenzie S B, Lee J Y, et al. Common method biases in behavioral research: A critical review of the literature and recommended remedies[J]. Journal of Applied Psychology, 2003, 88(5): 879-903.[49] Chan D. Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models[J]. Journal of Applied Psychology, 1998, 83(2): 234-246.[50] Myers N D, Feltz D L, Short S E. Collective efficacy and team performance: A longitudinal study of collegiate football teams[J]. Group dynamics: Theory, Research, and Practice, 2004, 8(2): 126-138.[51] Parayitam S, Dooley R S. The relationship between conflict and decision outcomes: Moderating effects of cognitive-and affect-based trust in strategic decision-making teams[J]. International Journal of Conflict Management, 2007, 18(1): 42-73.[52] 卫旭华, 刘咏梅. 团队过往绩效、效能感与冲突关系研究[J]. 科学学与科学技术管理, 2014, 35(9), 152-160. |