系统管理学报 ›› 2022, Vol. 31 ›› Issue (6): 1150-1161.DOI: 10.3969/j.issn.1005-2542.2022.06.011

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VUCA情境下运营冗余对组织韧性的影响——持续创新能力的调节作用

吴晓波,冯潇雅   

  1. 浙江大学管理学院,杭州 310058
  • 出版日期:2022-11-11 发布日期:2022-11-24
  • 作者简介:吴晓波(1960-),男,教授,博士生导师。研究方向为创新管理、战略管理
  • 基金资助:
    国家社会科学基金重大项目(21ZD131);科学技术部重点研发计划课题(2018YFB1701501)

Impact of Operational Slack on Organizational Resilience in the VUCA Context: The Mediating Role of Sustainable Innovation Capability

WU Xiaobo,Feng Xiaoya   

  1. School of Management, Zhejiang University, Hangzhou 310058, China
  • Online:2022-11-11 Published:2022-11-24

摘要: 组织韧性通过重构组织资源和流程等手段,能够帮助企业应对危机并利用危机实现逆势增长。其中,运营资源在为企业带来运营负担的同时,也为不确定性提供缓冲,保障企业可持续运营。在当前新冠疫情冲击全球制造业的大背景下,如何提升VUCA情境下组织韧性是企业特别是制造业企业所关切的重要现实问题,正吸引越来越多学者的积极关注。本研究以2008-2020年中国制造业企业的面板数据为研究样本,实证分析了运营冗余对组织韧性的影响,并深入考察了持续创新能力的调节效应。本研究结果表明:运营冗余对组织韧性有显著的U型影响。同时,持续创新能力对运营冗余及其3个子维度分别与组织韧性间关系有显著的正向影响。本研究基于“资源-能力”理论分析框架,识别了影响组织韧性中增长性与波动性的两类关键条件,为提升VUCA情境下本土制造业企业组织韧性,提供了具有针对性的理论指导与决策建议。

关键词: 运营冗余, 组织韧性, 持续创新能力, VUCA, 制造业企业

Abstract: Organizational resilience can help firms cope with crisis by reconfiguring their resources and processes. While it can be costly to keep and reduce profitability, organizational slack can also act as a buffer resource to ensure business sustainability. In today’s VUCA (volatile, uncertain, complex, ambiguous) environment, there is a demanding need for manufacturing companies to enhance their organizational resilience to ensure business sustainability. Simultaneously, this problem has attracted the increasing attention of scholars from different disciplines. This paper aims to study the impact of operational slack on organizational resilience and further probe the moderating effect of sustainable innovation capability. It evaluates the hypotheses using the secondary information of Chinese based publicly trade manufacturing firms from 2008 to 2020. The empirical analysis reveals that operational slack has a U-shaped impact on organizational resilience. The findings support the positive moderating role of sustainable innovation capability. Finally, based on the “resource-capability” theoretical framework, it identifies two key conditions that affect the relationship between operational slack and organizational resilience, providing academic guidance and decision-making suggestions for improving the organizational resilience of local manufacturing firms in the VUCA context.

Key words: operational slack, organizational resilience, sustainable innovation capability (SIC), VUCA, manufacturing industry

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