关键词:

算法管理, 员工创造力, 工作重塑, 自我决定理论, 文本分析, 倒U效应

Abstract:

It has become an irreversible trend for algorithmic management to replace traditional experience management. It is yet to be known whether algorithmic management that integrates the wisdom of “best practice” can help employees stand on the “shoulders of giants” and have more time and space to generate creativity, or leads to cognitive dependence or being confined to the “digital cage”. Based on the self-determination theory, a nonlinear framework of algorithmic management affecting employee creativity is constructed. Study 1 (pre study)  conducts text analysis on social media data using Python to obtain the emotional tendencies of the general public towards algorithmic management. Based on this, two different emotional tendencies, gain effect and loss effect, are extracted to lay the foundation for exploring the nonlinear effect of algorithmic management on creativity. Study 2 further explores the causes of nonlinearity and the role of employees’ “bottom-up” job crafting in this process. The results show that algorithmic management has an inverted U-shaped impact on creativity, internal motivation plays a mediating role, and job crafting alleviates the inverted U-shaped relationship between them. This paper clarifies the “too much is not enough” effect of algorithmic management and the internal mechanism of work remodeling to promote the internal mechanism of “enhancing strengths and supplementing weaknesses” of algorithmic management, which is of great significance for enterprises to optimize algorithmic management and promote innovation and development.

Key words:

algorithmic management, employee creativity, job crafting, self-determination theory, text analysis, inverted U-shaped impact